Collaborate with stakeholders in cross-projects and team settings to identify and clarify business or product questions to answer Provide feedback to translate

Minimum qualifications:

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
• Ability to communicate in English and Spanish fluently as this is a customer-facing role that requires communicating with US and Canada based clients in English, as well as working with local stakeholders in Spanish.