Technical Support Specialist

Do you have a passion for technology and enjoy helping others

Were looking for a talented Technical Support Specialist to join our growing team in Athens! In this role youll be the first line of defense for our users providing exceptional technical support and troubleshooting a wide range of IT issues.

What youll do:

• Provide prompt and effective technical support to users via various channels (phone email chat)
• Troubleshoot and resolve a variety of technical problems related to mention specific software/hardware if applicable
• Document technical issues and solutions to ensure knowledge transfer
• Collaborate with internal teams (development product) to ensure seamless resolution for complex issues
• Stay uptodate on the latest technologies and product updates

Why youll love working here:

• Competitive Salary & Benefits: We offer a base monthly gross salary of 1250 EUR and a 5 EUR monthly meal Card. Additionally EU and some nonEU citizens relocating for the role can benefit from our relocation package which includes:
  • Flight to Athens
  • Airport pickup
  • 4week Airbnb accommodation
  • Assistance with hiring documents
• Flexible Work Schedule: Enjoy the best of both worlds with a WFO (Work From Office) or WFH (Work From Home) arrangement.
• Growth Opportunities: This is your chance to launch your IT career in a dynamic and supportive environment. Learn new skills gain valuable experience and contribute to the success of a growing team.

Youre a great fit if you have:

• C2 level Dutch language proficiency and B1 level English language proficiency (mandatory)
• A strong technical background and a passion for problemsolving
• Excellent communication and interpersonal skills
• The ability to work independently and as part of a team
• A customercentric approach and a commitment to providing exceptional service

Bonus points for:

• Experience in a technical support role
• Knowledge of mention specific software/hardware if applicable

Ready to take the next step

If youre a highly motivated individual with a passion for technology and a desire to help others we encourage you to apply!

Please note:

• EU residence permit EU citizenship or Greek citizenship is required (Greek family members require additional legal review).
• Relocation package is primarily for candidates within the EU or outside of Athens and is only available for onsite work.
• Minimum 3 weeks notice is required for relocation.
• Candidates relocating from abroad must arrive in Athens 710 days before start date and bring their birth certificate.

Applications close on July 22nd 2024. Dont miss your chance to join our team!

Remote Work :

No