Portuguese Speaking Assistance Coordinator

Our Client is the Worlds leading medical assistance and claims handling companies who process cases around the globe. They have a unique gateway to a comprehensive worldwide provider network localknow how assistance and cost containment for travel insurance health insurance and corporate companies.

Job Type: Full Time

Location: Cape Town

Workplace: Onsite

Salary: R16 000 Benefits

Requirements

• Portuguese speaker with full professional fluency also in English
• Proactive and performing well under pressure
• Flexible and openminded to ongoing changes and training
• Previous work experience in Medical Assistance Insurances Claims Handling or Tourism will be an advantage
• Matric or higher
• Competent computer user skills in Microsoft Office tools
• Must be able to work in shifts including some weekends and some evening/night shifts.
• SA VISA secured already ideally
• FSB registered a big bonus

Responsibilities

• Communicate over the phone and via email with policyholders a worldwide network of medical providers and our colleagues around the world
• Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
• Work closely with medical professionals internally and externally

Benefits

• Medical aid (paid by company) for employee 2 minor dependents
• Retirement Annuity (10% of basic salary paid by company)

Remote Work :

No