We are partnering with a toprated BPO to recruit Albanianspeaking Content Moderators for onsite positions in Thessaloniki Greece.
Job Opportunity: Content Moderator
Location: Thessaloniki Greece
Work Model: Onsite
Employment Type: Fulltime Type: Fulltime
Responsibilities:
- Review diverse content including videos news stories still pictures political ads and social media profiles
- Evaluate content based on appropriateness level of violence sexual content and political transparency
- Apply content policies to digital content and consistently execute handling procedures
- Accurately enforce clients terms of use by identifying subtle differences in digital communication
- Actively participate in employee assistance programs program reporting initiatives and training to foster employee wellbeing
- Escalate any changes that may impact performance through appropriate channels to maintain required KPIs
- Adhere to security measures confidentiality and project requirements related to work
Requirements:
- Fluent English (C1) and Albanian (C1) with emphasis on excellent grammar skills
- Preferred experience in BPO/contact center/content moderation
- Ability to tolerate sensitive content including topics such as child exploitation and abuse animal torture gang violence murder and hate speech
- High school diploma or equivalent
- Strong interpersonal verbal and written communication skills along with empathy
- A high affinity and cultural awareness of the political and social situation in the country/region of the supported language
- Ability to pass a criminal background check
- EU Passport holder with residency in Greece (no visa sponsorship available)
Offer:
- Competitive remuneration package based on experience skills and performance
- Shifts within 24/7 hours of operation
- Relocation support
- Wellness coaching sessions to ensure awareness of wellness resources and job adjustment
- Dynamic and creative team with a positive and friendly atmosphere
- Supportive work environment with excellent employee reviews
- Guidance and tools to reach your full potential
- Private health and life insurance
- 85 monthly meal vouchers
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