Junior Sales

Company Description

Dumyah, the largest E-commerce platform in Jordan, was founded in 2016 to provide an exceptional shopping experience for Jordanians. With a wide range of products including maternity items, baby gear, beauty essentials, home supplies, and toys, Dumyah aims to save time, effort, and money for its customers. The dedicated teams at Dumyah are committed to enriching the motherhood journey through customer satisfaction, fast delivery, and competitive prices. The company's vision is to be the leading tech company in the Middle East, providing creative solutions and services for mothers.

Role Description

This is a full-time on-site role for a Junior Sales professional located in Amman, Jordan. The Junior Sales professional will be responsible for day-to-day tasks such as communication with customers, providing excellent customer service, conducting sales activities, and participating in training sessions. The Junior Sales professional will also assist in sales management activities as needed.

Qualifications

1. Communication Skills

• Excellent verbal and written communication abilities
• Active listening skills
• Ability to clearly convey information to clients and team members

2. Customer Service

• Strong customer relationship management skills
• Ability to address customer needs and resolve issues efficiently
• Experience in handling customer inquiries and complaints

3. Sales Techniques

• Basic understanding of sales principles and techniques
• Ability to identify sales opportunities and convert leads into sales
• Knowledge of upselling and cross-selling strategies

4. Product Knowledge

• Ability to quickly learn and understand product details and specifications
• Capability to explain product features and benefits to customers
• Keeping up-to-date with new products and market trends

5. Time Management

• Strong organizational skills
• Ability to manage multiple tasks and meet deadlines
• Efficient in prioritizing workload

6. Team Collaboration

• Ability to work well in a team environment
• Willingness to collaborate and share knowledge with team members
• Positive attitude towards teamwork and contributing to team goals

7. Problem-Solving

• Strong analytical skills
• Ability to identify and resolve issues effectively
• Creative thinking for finding solutions to sales-related challenges

8. Adaptability

• Flexibility in adapting to new sales strategies and techniques
• Open-mindedness towards feedback and continuous improvement
• Ability to work in a fast-paced and dynamic environment

9. Tech Savvy

• Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with CRM software and sales tracking tools
• Understanding of online sales platforms and e-commerce systems

10. Enthusiasm and Drive

• High level of motivation and enthusiasm for sales
• Goal-oriented mindset with a focus on achieving targets
• Persistence and determination in pursuing sales opportunities