Professional Services Engineer - Optical Networks

About us:

Prometeo Talentis a #1 Ranked Recruitment Agency in America and Europe. We excel in connecting companies with exceptional technology and engineering professionals.

We are collaborating with a multinational company with presence in 14 countries across the Americas with a track record in the Telecommunications & IT sector and the best team in the industry.

Our client specializes in offering services and products that enable the humanized use of technology connecting it with society.

Our proposal:

We are currently seeking a Professional Services Engineer Optical Networks to join our clients projects .

Responsibilities:

Provide technical support to the customers from product testing to implementation.

Demonstrate superior technical competence in realtime resolution of embedded software optical and digital hardwarespecific to Groove XTM NDUXR and TNMS network management system.

Act as the local interface to the customer for professional service delivery.

Assist with customerspecific test planning and documentation

Manage highvisibility technical issues for customers.

Lead technical meetings with customers.

During deployments provide onsite customer support to facilitate integration of Infinera solutions into their operations.

Execute commissioning and/or acceptance testing according to the procedures.

Perform hardware and/or software upgrades and expansions following the procedures.

Assist technical support team in gathering all necessary information from a system with issues for resolution when necessary.

Draft and/or review methods of procedure (MOP) for deployment activities technical acceptance testing root cause analysis (RCA) and knowledge management (KM) solutions.

Requirements:

Technical knowledge and ability to identify service requirements. Deep understanding of physical and logical network designs. Teamwork and organizational skills.

Excellent interpersonal skills. Ability to work independently and/or as a member of a team.

Ability to assist in detailed fault localization processes and root cause analysis of network issues identified during deployment and operation. SCA Professional Service Engineer.

Strong technical background in metro shorthaul and longhaul optical network technologies including OTN/DWDM ROADM and Carrier Ethernet.

Good technical background in testing or support of NM/OSS software via XML CORBA TL1 or SNMP or physical layer hardware of longhaul optical networks. Skills/Abilities/Capabilities.

Minimum of five years deploying DWDM projects with experience in service migration. Experience with OTN products. Experience in network migrations impacting traffic.

Selflearning ability. Problemsolving ability in a highpressure environment. Leadership and teamwork skills. Languages: English (oral and written).

Education/Experience: Bachelors degree in Computer Science Electronic Engineering Telecommunications or a minimum of 5 years of demonstrated experience in operation deployment or testing of highspeed optical networks for the service provider market.