JOB RESPONSIBILITIES
- Fully able to maintain the Company Standards Policies and Procedures.
- Entirely capable to Prioritize Organize and Delegate Work Assignments.
- Directs performance of all Banquet Staff and follow up with corrections immediately.
- Motivates Staff as a cohesive unit at all times.
- Continuously Promotes Positive Work Relationship with Kitchen Staff & Other Departments.
- Ascertains Staff Training needs and provides such training to the fullest and consistent levels.
- Thinks clearly analyses & resolves challenges and obstacles exercising good judgment.
- Consistently performs job functions with Attention to Detail Speed and Accuracy.
- Works well under pressure keeping organized planned and meeting timelines.
- Coordinates precisely with Departmental needs and with other Departments.
- Maintains Cleanliness and Hygiene level of the Location uncompromising standards.
- Responsible to run the Catering Operations smoothly in all aspects.
- Achieves 100% Guest Satisfaction & Service perfection levels in Job assignments.
- Interacts with Guests & Inquires that Guest contentment levels are in compliance with wellestablished standards.
- Continuously focuses on Quality Standards throughout the Catering functions/Operation without compromises.
- Energizes established Operating Standards and Policies for the Catering functions.
- Implements Innovative & Creative ideas to optimize Revenue and Profits in the Department.
- Ensures Stability of Service Standards and Staff Training Programs focusing on upselling skills to optimize Revenue and Profits.
- Ensures that is adhering to the Grooming & Hygiene standards of the Company.
- Ensures all the food transported to/from the Kitchen is as per HSE requirements.
- Ensures all the food served at the location/function is with the Standard Presentation Quality and Temperature.
QUALIFICATIONS EXPERIENCE & SKILLS
- Degree in Hospitality Management or a related field.
- Previous experience in Banquet & Catering Management or a related role is usually required with a minimum of 6 years of experience.
- Strong understanding of Banquet & Catering Operations including Revenue Management and Guest Service Standards.
- Excellent Communication and Interpersonal Skills with the ability to build rapport and establish trust with Guests and Colleagues.
- Proven ability to control all Location expenses & ability to deal with High Profile Clients in a Professional Manner.
- Team Player.
- Analytical thinker.
- A confident personality that will allow the incumbent to deal with Third parties. e.g. Members Guests & Prospective Clients.
- Selfcorresponding.
- Customer service orientation.
- Excellent written and oral communication skills in English and Arabic.
- Should be able to gather data and prepare reports.
- Should have a High level of Initiative.
- Ability to lead and make sound decisions in fast paced environment
- Flexibility to work irregular hours including Evenings Weekends and Holidays as needed to accommodate Operation requirements
Job Types: Fulltime Permanent
This job has been sourced from an external job board.
More jobs on