Key Account Manager

• Client Relationship Management:
• Build and maintain strong longlasting relationships with key clients.
• Act as the main point of contact for key accounts addressing any queries or concerns promptly and effectively.
• Revenue Generation and Account Development:
• Drive revenue growth within key accounts through effective sales strategies and initiatives.
• Identify opportunities to upsell or crosssell products/services to existing clients.
• Conceptualize Design and execute onground promotional activities such as events trade shows and product demonstrations to drive brand awareness and engagement.
• Negotiation and Contract Management:
• Manage contract negotiations renewals and amendments negotiating terms as necessary to maximize value for both parties.
• Ensure compliance with contractual obligations and service level agreements.
• Problem Resolution:
• Proactively identify and address any issues or concerns raised by key clients working closely with relevant departments to find timely solutions.
• Stakeholder Management
• Effectively identifying and engaging key stakeholders both External and Internal
• Share insights and feedback from key clients to inform product/service enhancements and business strategies.

• Master s degree in Marketing Business or a related field.
• 24 yrs of account management or sales experience.
• Experience in working with hospitals and healthcare preferred.
• Strong analytical and problemsolving skills.
• Exceptional communication and interpersonal skills.
• Willing to travel extensively.

customer retention,product adoption,cxo level engagement,customer engagement,upselling and cross-selling