Inbound Customer Care from UK

The Offer • Work alongside & learn from best in class talent • Fantastic work culture Ideal Candidate You will be responsible for : • Handling inbound calls and emails in a professional manner. • Resolving customer inquiries and requests and ensuring strong customer satisfaction. • Working with various internal teams to ensure prompt and accurate order processing and delivery. • Escalating customer feedback as required. The Profile • You have at least 1 year experience within a Customer Service role, ideally in a call center, experience in Hospitality industry is a plus. • You possess excellent interpersonal as well as written and verbal communication skills. • You have great multitasking skills, good phone etiquette, and experience with online tools • You pay strong attention to detail and deliver work that is of a high standard • You are a self-starter and demonstrate a high level of resilience • You are adaptable and thrive in changing environments The Employer Our client is a Revolutionary Multilingual Cloud Contact Center and the International Marketplace of Premium Customer Support Projects for Remote Talents