Software Engineer

About the role Qatar Airways is looking for an experienced Software/Technical Support Engineer, you will be part of the application support team, providing Level 1 and Level 2 support to business-critical applications and related hardware peripheral devices. Roles and Responsibilities • Setting Up Point of sale systems, digital signage and other hardware peripherals • Enterprise level network/ wireless setups, Segregation of data VLANs, basics of switching, routing and IP sub-netting. • Troubleshoot application problems and work with relevant stakeholders for establishing a solution or workaround Qualifications About You • Minimum of two years as IT professional in customer facing IT support roles • Good knowledge in troubleshooting windows 10 Operating System • Should be hands-on installation with ability troubleshoot hardware and network/ wireless related issues • Good team player with excellent verbal and communication skills with ability to work with cross-functional teams • Is professional, discreet and can handle confidential information and follow process guidelines • Displays curiosity and is a self-motivator to understand and learn new technology trends • Certifications in relevant technical domains will be an advantage. How to apply (Internal) Application Guidelines Employees must submit applications through internal vacancies portal (via GEMS) only. Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed. • All internal candidates can only have three active applications at any point in time. • All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role • All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process • If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role