Bilingual Administrative Assistant

Purpose of Position: To provide office support to the technicians and office staff plan and execute functions order supplies and maintain supplies. Customer service and sales backup.

Duties & Responsibilities:

• Answer phones
• Check technicians in / out
• Assist technicians (mapping questions check in / out)
• Direct calls to appropriate staff take messages
• Assist with overflow sales calls follow up calls answer eQuotes
• Customer quality control calls
• Create all packets in advance maintain an inventory
• Print forms letters etc.
• Maintain and order office supplies
• Maintain and order equipment & cleaning supplies
• Mix cleaning solutions refill jugs refill tool shelves
• Order & create technician kits
• Create gift card sets gift sets
• Send birthday cards sympathy other correspondence
• Maintain birthday schedule gifts recognition
• Check vacuums clean replace bags maintain
• Empty train keep office neat organized
• Keep kitchen and bathroom clean stocked
• Manage uniform inventory list
• Maintain records and monthly stats (sales cancellations)
• File paperwork
• Run errands
• Assist owner with other tasks (scheduling active campaigns interviewing and on boarding technicians)

Results Expected:

• Smooth office operations
• Quality functions meetings
• Fun events employees recognized
• Neat clean organized office