ociate Customer Success Manager

What you will enjoy working on:

• Project management
• Works well with internal teams in order to deliver the best customer experience, this entails working with Support, Product, Sales & Engineering
• Have a good knowledge of where Deel is hiring and Deel services (payroll, HR, Product, etc)
• Set up outreach campaigns for customer base
• Preventing and eliminating churn
• Growing relationships with a larger book of clients and promoting their growth at Deel
  
  

You will be successful if:

• Ideally 1-2+ years of experience within Customer Success
• Has experience within a Regional/Global book of business
• Experience in outreach campaigns & automation
• Used to deal with escalations, or frustrating customers
• You are a self starter
• Take good ownership & accountability
• You speak, read and write in English fluently
• You are based within EMEA timezone
  
  

Bonus Points:

• You have experience working with clients and team members from multiple countries and across multiple time zones
• You speak a Nordic language
• You have experience working in a remote team
• You have experience working at a high growth start-up or scale up
• You have Fintech or HR tech experience
  
  

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available