AM - Quality Control - Leading Broking Firm

Job Description:

Position Purpose:

The quality control objectives take the goal stated in the Quality Policy and turned these into statements for improvement against which plans can be made.

• Increased Productivity
• Quality Improvement
• Customer centric approach
• Good Company Representation

Direct Responsibilities:

• Responsible for ensuring that the QA Mentors are exceptionally well in all aspects of job performance identify the improvement opportunities in department executives and constantly sharing the reports with Manager and feedback to respective Departments Team leaders.

Contributing Responsibilities:

• Will take session or presentation on weekly or Monthly basis for department executives.
• Will also keep a check on the area like product system and current affairs knowledge of QA Mentors.
• Monitoring the team and observing the progress.
• Evaluate & study the impact and come up with necessary solution to it.

Technical & Behavioural Competencies

• Excellent communication skills verbal and written.
• Strong analytical assessment
• Problem analysis and problem solving
• Planning and organizing
• Customer Service orientation
• Teamwork

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