Vendor Consultant Spanish AVS-NOP

• Support the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience;

• Partnering with Retail Team to manage vendor relationship by championing the vendor’s needs at Amazon;

• Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors;

• Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon;

• Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience;

• Conduct deep dive analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience;

• Provide thought leadership around planning, roadmaps and execution;

• Establish long term partnerships with key vendor partners for the group of vendors handled;

• Support the launches of new programs, categories and features;

• Conduct regular weekly and monthly business reviews with the vendors, highlighting business metric performance and building action plans;

• Metric influencing - understand metrics and create realistic forecasts. Take calculated risks, and react quickly with new action plans.