istant Manager Operations development - Implementation

Meet Landmark Digital – we’re part of the Landmark Group, one of the largest retail and hospitality organizations in the Middle East, North Africa, and India. We’re guardians of the group’s digital arm which encompasses Enterprise and E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and Mar Tech, Finance, and HR functions. With a futuristic outlook, we strive to make the digital experience of our customers seamless. Headquartered in Dubai, UAE, we’re currently driving the digital experience for eight industry-leading brands in eight geographies, and rapidly expanding our footprint across new territories and functions. Join us, and you’ll be part of the Middle East’s biggest bricks-to-clicks success story, that registers over 100% growth year-on-year. Agile Work Culture Within the digital function, you’ll be hands-on from day one, working in squads to make independent decisions and game-changing contributions that directly impact millions of customers. You’ll collaborate every day with teammates from 20+ nationalities, across Dubai, India, Europe, and the US. Space for Excellence Landmark Digital has a dedicated and growing software development center in Bangalore, India, where we incubate, design, and optimize our products and experiences. We also offer the option to work remotely for certain key roles. New Technologies to Play With You’ll work with the latest in Enterprise and E-commerce tech, headless commerce, open source, microservices, Java Spring Boot and Spring Cloud, React Native iOS and Android apps, React frontend, and a host of the latest cloud-native technologies hosted on Azure Cloud. Focus on Learning & Growth Excellent remuneration and perks are part of the package, but we also budget ample time and resources for training and upskilling. You’ll enjoy our well-equipped break rooms (FIFA and pool are huge favorites), team events, celebrations, and a host of other amenities. Division/Dept Landmark Digital/Digital operations Location Dubai, UAE (with GCC travel) In a nutshell Responsible for the end to end implementation of the development programme within Digital operations. You will listen to the customer, build requirements, influence development & land change to improve our overall operating model. While being predominantly internally focused, this position requires strong organizational & communication skills to be the bridge between Landmark Digital & Landmark group for all things development. What I need to do Be the voice of the customer, continually evolving and improving our operating model. the end to end implementation of Operation development projects. Ensuring to timescales & budget. project specific requirements & supporting documents. and lead group wide training initiatives. teams post implementation to ensure ROI delivery. Supporting the definition and delivery of core Digital operation KPI’s. Consistently role model corporate & colleague values, working with peers and stakeholders to deliver, sustain and positively lead change, delivering cost metrics and enabling sales growth. Ensure the collaboration, communication and effective cross functional working across relevant business areas, including retail, third party and central teams to support and develop the Digital operation. Produce and manage project/delivery plans, including the use of benefit cases where required. How I will succeed Working within all defined budgets. Delivery of all relevant projects to deliver Digital fulfilment requirements, with full stakeholder engagement. Own and manage relationships across all relevant teams. Actively use data and insights to quickly spot new opportunities. Actively looking for opportunities to provide input and support across the team and outside core areas of focus. What I need to know Excellent interpersonal and communication skills, both written and oral with an ability to synthesise complicated issues and identify key elements in open problems. Subject matter expert on all aspects of retail operations, policies and operational standards. Great knowledge of the external Digital market. Understanding of Retail, E-commerce & planning operations. Experience with working independently and with cross functional and remote teams. Strong business acumen within area of expertise. Ability to organise, sort and act on complex sets of data to improve performance. Strong people skills and ability to effectively engage colleagues and senior stakeholders across the business. What I need to show Is a leader, an inspirer, a self-starter and a motivator with credibility across a range of stakeholders and the ability to adapt to a range of circumstances. Builds and sustains great working relationships based on trust with colleagues. Demonstrates ability to engage and influence at all levels with key stakeholders, both face to face and remotely. Strong leadership and communication skills.