Advertisers Support Hebrew

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy that is seeking to onboard Hebrewspeaking Advertisers Support for their Lisbon office.

Position: Advertisers Support

Location: Lisbon Portugal

Employment type: Fulltime

DUTIES AND RESPONSIBILITIES:

• Provide support to small and mediumsized businesses using various channels (chat email and telephone)
• Provide pre and postsales support for all selfservice products
• Improve the advertising experience and satisfaction by resolving technical issues reporting bugs guiding the users on the platform and helping them to use its tools and features
• Identify trends and solve problems facing multiple SMB clients
• Deliver a positive attitude towards the brand
• Maintain and update all jobrelated administrative forms

REQUIREMENTS:

• Native/fluent in Hebrew both oral and written. Fluent in English (at least B2 level)
• A resident card protection status or an EU passport ownership to be able to take on the job without legal support
• Knowledge of the advertising industry will be considered as an advantage
• Computer literate with sound knowledge of Microsoft Office package
  
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently while being a team player at the same time
• Able to work rotating shifts

OFFER:

• Portugueseemployment contract
• If you are working on a Portuguese public holiday you will get a compensation day that you can spend later
• Holiday entitlement with 22 days per year
• Be part of a dynamic multilingual multicultural and creative team with a positive and friendly atmosphere
• Guidance and tools to reach your full potential
• Temporary renewable working contract
• Initial employment contract with a duration of 12 months
• Subsequent extension of one more contract for 12 months
• Permanent contract after 2 years
• Private health insurance after contract signature (additional to standard insurance)
  Airport pickup and administrative help with registration in Portugal
• Reimbursement of flight expenses after 9 months
• Yearly paid flight to home destination
• Accommodation in a single room inone of the shared company apartments for international candidates
• Free Portuguese classes water sports activities soft trekking and much more