ServiceNow ITOM Consultant

• Experience in application architecture infrastructure architecture database architecture networking and distributed systems
• Wellversed in modern web technologies and cloud computing architectural principles for cloudbased platforms that include SaaS PaaS multitenancy and automation
• Understanding of Application and Technology Portfolio Management
• Experience with discovery technologies (ADDM TADDM UD etc.)
• Familiar with scripting technology such as JavaScript PowerShell Perl wmi ssh python Xpath SNMP
• Experience of custom applications development
• Experience in working on Performance Analytics
• Design and modification of ServiceNow Service Portal.
• Domain Separation and designing the Process and data flow within various domains
• Knowledge of LDAP/Active Directory/SSO.
• Review existing set up and provide best practice recommendations in line with the OEM
• Monitor health usage and compliance of ServiceNow systems.
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
• Experience with HTML coding and Jelly script strongly preferred
• Experience with scripting in ServiceNow (Business Rules UI Pages UI Macros etc.) Excellent collaboration skills including analysis brainstorming communication teamwork.

Professional

• 4 to 5 years of experience with ServiceNow required.
• 7 years of experience with IT Industry required.

Academics

• Certification as ServiceNow System certified administration
• CIS in Discovery Service Mapping Event Mgmt Cloud Mgmt
• ITIL Foundations certification is preferred.
• Bachelors degree or equivalent combination of education and experience.