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System Administrator

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الوصف الوظيفي

Our client is looking for a System Administrator

Title : System Administrator
Location : Mechanicsburg PA
Type : Contract Onsite

Description of Duties

Able to coordinate communicate document track progress and status on initiatives.
Familiarization with project management concepts
Responds to managements special requests for asset information.
Maintains tracks and prepares Chain of Custody documentation for all endoflife equipment returned for surplus.
Prepares surplus equipment for proper disposal in accordance with DGS / PSDC requirements.
Recommends and coordinates IT asset replacements upgrades and enhancements schedules.
Develops documents and initiates processes that involve IT asset installations relocations and changes.
Provides technical guidance on IT assets for procurement documents and agency requisitions preparation.
Responds to Service Desk tickets requiring Level 2 asset management attention.
Provides technical services to analyze recommend and implement proposed new phases of the ServiceNow Asset Management module.
Processes ServiceNow updates and reconciliations identified through physical inventory reports returned from the field.
Provide level 2 troubleshooting and technical problem resolution related to PC hardware software and peripherals. Utilizes ServiceNow to identify track and resolve issues.
Utilizes Microsoft Systems Center Configuration Manager to run available hardware and software reports.
Create documentation for technical staff and end user.
Utilizes Microsoft Systems Center Configuration Manager to image laptop and desktop hardware.
Familiar with video conferencing platforms conference room VC setups troubleshooting.

Required/Desired Skills
Skill Required/Desired Amount of Experience Maintain track and prepare Chain of Custody documentation for all endoflife equipment returned for surplus Required 0 Prepare surplus equipment for proper disposal in accordance with DGS / PSDC requirements Required 0 Develop document and initiate processes that involve IT asset installations relocations and changes Required 0 Provide technical guidance on IT assets for procurement documents and agency requisitions preparation Required 0 Respond to Service Desk tickets requiring Level 2 asset management attention Required 0 Experience with ServiceNow Required 0 Provide Level 2 troubleshooting and technical problem resolution related to PC hardware software and peripherals Required 0 Utilize Microsoft Systems Center Configuration Manager (SCCM) to run available hardware and software reports Required 0 Create documentation for technical staff and end user Required 0 Familiar with video conferencing platforms conference room VC setups troubleshooting Required 0 Familiar VMware Virtual Desktop Infrastructure Required 0 Workspace ONE UEM (fka AirWatch WorkspaceOne) to perform administrative tasks such as reporting and compliance for Windows modern managed devices Required 0

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