Service Supervisor with Dutch

Our Client is dedicated to addressing the worlds most complex filtration challenges. Through innovative solutions and groundbreaking technology they are leading the way in advancing filtration for a cleaner and healthier world. If you want to be part of this team and make significant contributions both within the organization and in the communities they serve apply now!

Tasks

• Lead and optimize the coordination of service engineers ensuring the highest level of service for our Aftermarket products and services across the BeNeLux region
• Oversee and enhance the processing monitoring and followup of customer purchase orders and maintenance agreements
• Strategically plan new and renewed contracts serving as the key liaison between parts availability customer appointments and technician schedules
• Drive growth by contributing to the development of the Service business and achieving regional targets
• Maximize efficiency by optimizing technician chargeable hours and monitoring overall working time utilization
• Streamline invoicing by managing invoice creation making necessary corrections and overseeing material return activities
• Collaborate seamlessly with sales logistics finance and production departments to ensure all stakeholders are informed of customer activities and needs

Requirements

• Bachelors degree or equivalent experience
• Minimum of 2 years experience in administration customer service or logistics
• Sophisticated computer skills
• Exceptional communication and administrative abilities quick to learn and a collaborative team member
• Flexible with strong multitasking and time management skills

Benefits

• Permanent contract

• Flexible schedule

• Hybrid working policy

• Health and life insurance

• Pension plan

• Daily shuttle from Pl Espaa (BCN) to office (Terrassa)

• Social benefits after 1 year

• Multicultural environment with growth opportunities

• Step 1: Interview with our Recruiter to get to know you better

• Step 2: Video call with clients HR