Warehouse ociate

• Responsible for driving all business development activity in the assigned market through a team of direct reports consisting of onroll and offroll executives and indirectly via a team of retail sales officers and demand generators.
  
• Making the company s products/ services of choice among consumers in the assigned market by:
  
• Achieving lead conversion and sales targets.
  
• Ensuring customer satisfaction as measured by CSAT/NPS, by ensuring timely and quality service delivery.
  
• Continually improving performance of team w.r.t speed of response, quality of sales pitch, higher lead conversion, range selling and product upgrade at sites.
  
• Building a pipeline of skilled and reliable customers for executing company s product / service sites using tools like loyalty-programs, training and skill upgradation, lead-sharing.
  
• Grow digital commerce for painters by evangelizing the program and delivering quality services.
  
• Enlist, train and educate new painters on the program, company s products and services and increase our share of wallet.
  
• Ensuring user satisfaction by ensuring service SLAs are delivered.
  
• Business Development
  
• Support the marketing activities of the company in the assigned market by promoting focus products among influencers like painters, architects, interior designers and channel partners like dealers.
  
• Map & enlist new contractors using tools like loyalty programs, training, vendor meets etc.
  
• Driving participation of influencer in training initiatives of the company at internal training academies.
  

Requirements

Education and Work Experience Requirements:

• Post-Graduate in Management.
  
• 5+ years experience in Trade and B2C sales.
  
• Should have handled large teams of on-roll and off-roll members.
  
• Experience in Building Materials working with influencers, product launches; Finance, Banking, Telecom.
  
• Proficient in data analysis and use of tools for analysis.