IT Infrastructure Technical Manager

About Nebius AI

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023 the Nebius AI platform provides highend trainingoptimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider Nebius AI offers a variety of NVIDIA GPUs for training and inference as well as a set of tools for efficient multinode training.

Nebius AI owns a data center in Finland built from the ground up by the companys R&D team and showcasing our commitment to sustainability. The data center is home to ISEG the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list November 2023).

Nebiuss headquarters are in Amsterdam Netherlands with teams working out of R&D hubs across Europe and the Middle East.

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cuttingedge hardware. This allows all the layers of the Nebius AI cloud from hardware to UI to be built inhouse distinctly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscalercloud experience tailored for AI practitioners.

The role

Nebius IT Infrastructure team is looking for aTechnical Manager to manage IT Operations in data centers in new regions and in our own data center in Finland. You will be responsible for Incident and Problem management and will work with related departments to solve hardware and firmware issues.

We expect that you like to deep dive in processes finetune and automate them to achieve better service.

Youre welcome to work in our office in Amsterdam the Netherlands.

Your responsibilities will include:

• Handle projects around unifying our infrastructure and operational processes
• Manage all aspects of IT infrastructure operations including 1^st 2^nd and 3^rdlines of support.
• Achieve and keep operational KPIs
• Coordinate between IT infrastructure team and related departments/contractors in Problem and Incident management optimize processes
• Manage Knowledge Base and write technical documentation on service operations

We expect you to have:

• Knowledge of data center server and network equipment
• Practical experience in process design and implementation
• Experience in solving technical problems with data center IT hardware
• Excellent communication skills
• Experience making presentations charts diagrams tables
• Data management skills and the ability to find deviations. Scripts usage
• High proficiency in spoken and written English
• Proactiveness and sense of responsibility
• Readiness to business trips and involvement in new launches

It will be an added bonus if you have:

• ITIL or/and PMI Certification
• Driving license type B
• Knowledge of Russian and/or Finnish

Were growing and expanding our products every day. If youre up to the challenge and are excited about AI and ML as much as we are join us!