Customer Service with Native Level of English

Do you have a Native level of English Do you have previous experience in customer service administration or logistics

Our client is an American company of the industrial sector present worldwide and providing highly technological solutions of air filtering.

Tasks

As a Customer Service Representative:

You will process monitor and follow up customers purchasing orders

You will ensure effective service and administrative support for the assigned customers

You will provide delivery commitment to customers and followup on order activity to alert customer and sales team in case of discrepancies

You will handle new customer and supplier requests creation and local purchasing tasks manage invoice creation and corrections and return of the material activities

You will receive and process customer inquiries on standard pricing leadtime products availability through an efficient prompt and friendly communication with the aim of maintaining excellent customer relationships

You will establish key communication link between customer and internal departments (sales logistics finance production)

Requirements

You are the person we are looking for if:

You have a Native or C2 level of English

You have at least 1 or 2 years experience in administration/ customer service/ logistics

You are available to work in Terrassa 2 days per week

Benefits

Were offering:

A permanent fulltime job of 40 hours per week

Hybrid work (3 days from home per week) after the initial period

Flexible hours from Monday to Friday

Training and internal growth opportunities

Shuttle from Pl. Espaa to the office in Terrassa

Ticket restaurant

Health insurance life insurance and dental insurance (after 1 year)