Position: Content Moderator
Location: Thessaloniki Greece
Work Model: Onsite
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Review content such as videos news stories still pictures political ads and social media profiles
- Score this content on areas such as ageappropriateness level of violence sexual content and political transparency
- Apply a content policy to digital content and execute handling procedures with consistency
- Identify subtle differences in the meaning of digital communication and accurately enforce the clients terms of use
- Actively participate in employee assistance programs program reporting initiatives and training to foster the wellbeing of you and the employee community.
- Escalate through appropriate channels any changes that may impact performance or as necessary to maintain required KPIs
- Adhere to security measures confidentiality and other project requirements in anyway related to your work
Requirements
Skills Required:
- Fluent English (C1) and Polish (C1) must be able to read and speak the language with an emphasis on great grammar skills
- Experience in a BPO/contact centre/content moderation would be a plus
- Tolerance of sensitive content that might sometimes include: child exploitation and abuse animal torture gang violence murder hate speech and more
- A high school diploma or equivalent
- Strong interpersonal skills verbal and written communication skills and most importantly empathy
- A high affinity and cultural awareness of the political and social situation in the country/region of supported language
- Ability to pass a Criminal background check
Benefits
OFFER:
- Excellent remuneration package based on experience skills and performance
- Shifts within 24/7 hours of operation
- Wellness coaching sessions to ensure awareness of wellness resources and to ensure job adjustment
- A dynamic and creative team with a positive and friendly atmosphere
- Good work environment the employer can showoff great reviews from their employees
- Guidance and tools to reach your full potential