Job Role: END USER COMPUTING Engineer
Work Location: Bellevue WA (Hybrid Working 3 days in office)
Candidate pay Rate:$60/hr. (All Inclusive)
Must have Skill sets Windows Client OS Patching SCCM Ivanti Airwatch M365 Intune Horizon VDI Active DirectoryLAPSDeskside Support.
Job Description
Roles & Responsibilities:
- Expert knowledge on Windows Client operating systems Ivanti and SCCM Administration.
- Expert knowledge on Microsoft troubleshooting skills and tools including OS Hardening and Vulnerability assessment.
- Powershell Scripting.
- Strong Knowledge on Management of Active Directory LAPS.
- Deploy and configure SCCM infrastructure to support software deployments.
- Troubleshoot SCCM client and server issues and perform necessary remediation.
- Work closely with other IT teams to ensure proper integration of SCCM with other systems and tools.
- Monitor and Maintain the health of SCCM infrastructure including site servers distribution points and clients.
- Develop and follow upgrade procedures rollback plans and documentation for reference.
- 3rd party application patching through ivanti tool.
- Tier2/3 BreakFix Support includes MS Teams Exchange Onedrive Horizon VDI issues software installation failures.
- Knowledge on M365 support.
- Troubleshoot and resolve issues encountered during the upgrade process including compatibility problems connectivity issues or software bugs.
- Maintain a regular and predictable work schedule and coordinating with peer teams.
- Perform other duties as necessary.
- Related certifications preferable.
- Focus towards process automation.
- ITIL Knowledge Problem Management and Change Management.
- Provide Level 24/7 support and troubleshooting to resolve issues within SLA.