Data Center Operations Cluster Manager DCC Communities - AWS EMEA SARL Saudi Arabia Branch - H11

• Bachelors degree in computer science or related engineering discipline
• Relevant work experience in Data Center IT Operations or similar
• Experience of people management
• Experience working with computer components and operating system

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role you will be responsible for leading a large organization managing managers who own data center infrastructure including the operational availability of network and server systems at scale.

Key job responsibilities

• Lead and supervise a team of Data Center Technicians.
• Attainment of organizational performance goals and objectives relating to safety security availability scaling and efficiency in support of our data center operations.
• Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• Focus on team learning and development both from a technical/functional and soft skills (critical thinking emotional intelligence and adaptability) development perspective including mentoring and training.
• Develop improve and share operational best practices across the globe.
• Hiring managing and developing the operations management team including data center managers and data center operations technicians.
• Planning and executing the Infrastructure Operations component of new AWS data center buildouts new colocation buildouts AWS data center expansions and colocation expansions including the network and server rack infrastructure to facilitate the daily operations.
• Experience in successful insourcing and/or outsourcing specific task balancing internal skillsets with frugality.
• Continuous improvement of operational processes procedures methods and tools.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud

We are open to hiring candidates to work out of one of the following locations:

Riyadh SAU

• Masters degree in engineering computer science or a related field.
• Experience working in a Data Center
• Experience implementing LEAN/6 Sigma methodology (continuous improvement 5 Whys Root Cause analysis etc.)
• Experience with information technology infrastructure domains such as compute server platforms storage server platforms server components network devices cabling best practices and IT service delivery principles and best practices

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