Field Service Engineer

Job Description

Field Service Engineers will travel and execute all required service requests including repairs planned maintenance equipment deinstallations and installations. Must have the ability to troubleshoot and accurately resolve technical issues with the use of laptop and other equipment. Must be familiar with CT/MRI/PETCT medical equipment. OEM or third party training/experience preferred.

Essential Duties:

• Provide ondemand phone and onsite support as required.

• Plan schedule and execute all required planned maintenance (PM) activities.

• Accurately and promptly submit required paperwork to accounting/operations.

• Promote positive customer relationships including nonservice call visits and meetings.

• Promptly returning and documenting all material not used in the field to MXR Imaging facilities.

• Work with sales and operations on all customerspecific site and technical issues.

• Work with customers and sales force to clarify customer requirements and technical issues.

• Professionally safely and accurately perform onsite system installations as well as deinstallations.

• Assist in site planning sales consultations as needed.

• Maintain inventory integrity through proper handling inspection and warehousing.

• Supports companywide initiatives policies and procedures including Quality Management System maintenance.

• Duties and responsibilities are subject to modification to fit the needs of the business as deemed appropriate by the executive management team. Such modifications may occur in writing or verbally.

Education/Experience:

Required:

• High School Diploma

• Must have extensive background in servicing Medical Imaging equipment.

• Candidate must be willing to be on call this includes weekends and holidays.

• Candidate must have a valid U.S. drivers license.

Preferred:

• An Associate Degree in Electrical Engineering or militarytrained in electronics equivalent certified electrical training or equivalent experience on electronic equipment is a PLUS.

Travel:

• Must be willing to travel within the United States.