Microsoft Dynamics 365 Solution Architect

• As a solution architect/lead you will lead a comprehensive project from consulting and planning to requirements definition design development implementation and postimplementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service
  

• Roadmap creation
  
• Requirement definition
  
• FitGap analysis
  
• Business flow planning
  
• Design (basic detailed and operational design)
  
• Production cutover planning
  
• Migration (salesforce to dynamics)
  
• Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective making full use of the Microsoft technology ecosystem
  
• Responsible for the following: Customer communication (Japanese)/reporting/scoping during the implementation process
  
• Regular reporting/escalation to local/global delivery offices and leadership
  

Requirements

• 10 years of experience
  
• Academic background: Bachelors level or above
  
• Consistent lifecycle experience in planning proposal requirements definition design implementation operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX
  
• experience is a plus (experience with other packages is also acceptable)
  
• Should have working experience in Field Service and Customer Service
  
• Experience as a core business systems engineer in a SI project
  
• Experience as architect in system development projects in SI projects
  
• Experience in designing and building system architectures and frameworks
  
• Experience in designing and building system architectures and frameworks
  
• Experience in CRM implementation operation and maintenance in a global environment including offshore teams
  
• Knowledge and experience of Microsoft technologies
  
• High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)
  
• Language skills: business level or above in both Japanese and English (moderate)
  

• As a solution architect/lead, you will lead a comprehensive project from consulting and planning to requirements definition, design, development, implementation and post-implementation operational support for the migration from Salesforce to Microsoft Dynamics 365 for Customer Support & Field Service
  

• Roadmap creation
  
• Requirement definition
  
• Fit-Gap analysis
  
• Business flow planning
  
• Design (basic, detailed and operational design)
  
• Production cutover planning
  
• Migration (salesforce to dynamics)
  
• Responsible for driving solution planning/proposal/presales activities for new and existing customers from a technical perspective, making full use of the Microsoft technology ecosystem
  
• Responsible for the following: - Customer communication (Japanese)/reporting/scoping during the implementation process
  
• Regular reporting/escalation to local/global delivery offices and leadership
  

Requirements

• 10+ years of experience
  
• Academic background: Bachelor's level or above
  
• Consistent lifecycle experience in planning, proposal, requirements definition, design, implementation, operation and maintenance of CRM solutions. Microsoft Dynamics 365 or AX
  
• experience is a plus (experience with other packages is also acceptable)
  
• Should have working experience in Field Service and Customer Service
  
• Experience as a core business systems engineer in a SI project
  
• Experience as architect in system development projects in SI projects
  
• Experience in designing and building system architectures and frameworks
  
• Experience in designing and building system architectures and frameworks
  
• Experience in CRM implementation, operation and maintenance in a global environment, including offshore teams
  
• Knowledge and experience of Microsoft technologies
  
• High presentation and communication skills (including making proposals to stakeholders with limited technical knowledge)
  
• Language skills: business level or above in both Japanese and English (moderate)