Earthing and Lightning Specialist

• Travel within sales territory to meet prospective customers and old customers
• Conduct calls and facetoface meetings with customers
• Build and maintain relationships with new and old customers
• Quotations and tenders on standard catalogue items
• All Quotation will be ACCURATELY done on Sage or on excel.
• Accurate capturing of ALL the order information on the Sage system these include the correct customer name product code price contact person mobile number and delivery address.
• The efficient management and releasing of customer backorders each Individual sales person is responsible for their own back orders and customer service.
• Quotes Tenders and projects – follow up
• Closing of a sale.
• Do after sales service
• Promote all products with some product training
• Communicate Customer satisfaction and complaints
• Keep customers informed of any changes made to products new products and any possible price changes.
• Negotiate prices and discounts within stated perimeters.
• Collect Customer Original Credit Application and evaluate place of business.
• Weekly call sheets
• Goods return for credit
• Communicate ideas for improvement
• Contract Review

REQUIRED MINIMUM QUALIFICATIONS AND EXPERIENCE

• Formal Electrical qualification
• 3 years’ experience in a similar role
• Valid Drivers’ Licence
• Sage experience advantageous

REQUIRED COMPETENCIES

• Excellent customer service skills
• Excellent negotiation skills
• Effective verbal written and listening communications skills
• Time management skills
• Computer skills.