Customer Service Advisor

First Response Finance are the Number 1 vehicle finance company and A SUNDAY TIMES TOP 100 EMPLOYER! AND were proud of it!Youve only got to have a look at our customer and employee reviews to see how important our people are and we take their happinesshealthand worklife balanceveryseriously.

Pay and Benefits:

• A starting salary of25970along with an annual company bonus scheme
• Working Monday to Friday
• Hybrid working available
• And many more!

What youll be doing:

• Utilising various communication methods to seek out new dealer opportunities working to get them on board with First Response Finance.
• Building your own accurate and timely strategies to win business and support the growth of the department and be able to manage and prioritise your call cycle based on the potential of the dealerships at hand
• Delivering a high level of customer service to both our dealer partners and customers whether this is inbound or outbound

Key Responsibilities:

• Results driven highly motivated & confident when speaking with a range of people

• Active listener and effective communicator with customers dealers and team members to build relationships
• Having a keen eye for detail and not afraid to make critical decisions utilising data and weighing up all of the information you have to hand
• A resilient person who has the ability to deal with any conflicts positively and objectively.

To apply for this position:

• You must have the permanent right to work in the UK.