Position Responsibilities:
- Lead a global team of training and documentation professionals from various cultures in a fast-paced agile software environment to create exceptional training and documentation solutions and services for our customers.
- Coaches, counsels, mentors, and provides growth opportunities to enhance employee performance and expand capabilities
- Proactively communicates with employees, peers, and stakeholders. Keeps others informed by communicating project status, conducting and participating in team meetings, providing presentations, and listening to employee concerns and suggestions. Communicates policies and directives to enhance employee awareness of expectations.
- Ability to accomplish results through individuals and teams who exercise significant latitude and independence in their assignments. Often heads a centralized functional activity, accountable for results, including costs, methods and staffing. Rarely performs the work of subordinates. Promotes a culture of continuous improvement that values open and honest communication.