Renewables Program Manager

This is a remote Smart Age Solutions é uma agência de Marketing Digitallocalizada em Nova York e com uma filial no Rio de Estamosà procura de novos talentos que queiram construir umacarreira em uma empresa Americana com umcoraçãobrasileiro!--Weoffer a wide range of results-driven services at Smart Age Solutions, and we don t settle for less than optimum We createprecise, fully customizable solutions that span intelligentlyacross Search, Social, SEO, Retargeting, Email Marketing, Localized Strategy, and Ourteam of industry experts helps businesses succeed in anincreasingly digital world by using practices and platforms thatdeliver results today while planning for what s coming Smart Age is a company where everyone has a chance to grow and a friendlyenvironment where others help you reach your goals and achieve Basedon the description below, we are looking for an Account Manager tojoin our superstarteam! Fluent English is aMUST RESPONSIBILITIES: Strengthening the partnership between clientand company; Own relationship withcustomers: Onboarding, user adoption, ensuring retention andsatisfaction, and managing risk; Growth relationship (cross-sell & up-sell) basedon client needs for growth; Assurecustomer success on an ongoing basis; Establish a trusted advisor relationship with eachassigned customer and help expand the continued value of ourproduct and services; Work withcustomers to establish critical goals and aid them in achievingthem to provide ultimate value; Advocate customer needs and issuescross-departmentally; Work within ateam to build a world-class Customer Success Requirements Fluent English is aMUST; Proven experience in accountmanagement, customer success management, or equivalent history ofincreasing customer satisfaction, adoption, andretention; Organized anddetail-oriented, and have the ability to workindependently; Service-minded andexcellent strategic capability in balancing commercial outcomes andcustomer needs; A proactiveproblem-solver by nature and a positivemindset; Higher Education Degree; Experience with the digitallandscape; Proven experience inmanaging multiple projects at the same time; Strong usage of time-managementskills; Excellent communicationskills; Demonstrate the ability toovercome obstacles and be proactive in finding creativesolutions; Excellentrelationship-building skills; Excellent analytical skills; Strong negotiation skills, with the ability to followthrough on client Benefits Joina successful international company with endless Get a chance to grow - bothpersonally and Become part of aninspiring and collaborative workingenvironment!