Operational Executive

About Ticketpro:

Ticketpro is at the forefront of revolutionizing the event and entertainment industry in South Africa. Our innovative ticketing platform is dedicated to providing seamless and unforgettable experiences for both event organizers and attendees. As we continue to grow were seeking a dynamic Operational Executive to join our team and help drive operational excellence.

Role Overview:

As an Operational Executive at Ticketpro youll play a crucial role in overseeing and optimizing our operational processes to ensure efficiency quality and excellence. Youll collaborate closely with crossfunctional teams to streamline workflows implement best practices and drive continuous improvement initiatives. If youre a strategic thinker with a passion for operational excellence we want you on our team!

Key Responsibilities:

• Develop and execute operational strategies and initiatives that support the companys goals and objectives.
  
• Identify opportunities for process optimization automation and efficiency improvements.
  
• Streamline operational workflows and procedures to maximize productivity and minimize costs.
  
• Establish and enforce standardized processes and best practices across all operational functions.
  
• Collaborate with crossfunctional teams including sales marketing customer support and technology to ensure alignment and coordination.
  
• Serve as a liaison between different departments to facilitate communication and resolve operational issues.
  
• Monitor key performance indicators (KPIs) and metrics to track operational performance and identify areas for improvement.
  
• Generate regular reports and analysis to provide insights and recommendations to senior leadership.
  

Requirements

• Bachelors degree in business administration operations management or a related field.
  
• Proven experience in operational roles with a focus on process optimization and continuous improvement.
  
• Strong analytical and problemsolving skills with the ability to make datadriven decisions.
  
• Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
  
• Detailoriented mindset with a commitment to delivering highquality results.
  

Benefits

• Competitive salary and benefits package.
  
• Opportunity to make a significant impact and contribute to the success of Ticketpro.
  
• Dynamic and collaborative work environment with a diverse and talented team.
  
• Access to exclusive events and entertainment perks.
  

Join Ticketpro and play a key role in driving operational excellence as we redefine the event and entertainment industry in South Africa!