صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
As the regions leading local tech organization were proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook local knowledge with global expertise. It also allows us to innovate create and bring new technologies for the betterment of the MENA region such as qcommerce sustainable packaging cloud kitchens autonomous delivery vehicles robots and drones.
We deliver across 9 countries with more than 4500 employees! Our food delivery business works with over 27000 brands and almost 50000 branches.
Our qcommerce concept talabat mart (121 Stores) now delivers groceries to customers in Bahrain Iraq Egypt Jordan Kuwait Oman Qatar and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group the worlds leading local delivery platform operating in 70 countries worldwide
We are looking for an operation coordinator with a good logistics background to pursue scaling our multifaceted and dynamic restaurant operations team.
You will also play a role in ensuring our operation capabilities are continuously evolving to meet the ongoing needs of the business and our Talabat GO service by improving food and nonfood vendors performance.
Whats on Your Plate
Vendor training including installation of talabat system at partner locations
Ensures & improves the restaurants operation and increases the order acceptance rate reduces vendor delay
Implement new configurations to support operations
Proactively liaise with Restaurants investigating and resolving restaurant issues promptly
Identify causes of operational issues as well as symptoms diagnosis and cure
Collaborative problemsolving with many different stakeholders in the business Account management Rider Operations Customer Service etc
Restaurant Performance Data Analysis & Reporting
Scheduling and carrying out training with new and existing restaurant partners troubleshooting and tech replacement
Create and implement programs and projects that promote operational excellence.
Bachelors Degree
23 years experience in operations or logistics. food/grocery tech industry is highly desirable
The ability to quickly adapt to new environments and systems so you can hit the ground running
A highly organized and detailoriented with an analytical mindset
Advanced Excel and Data Interpretation Skills
Strong communication skills both written and verbal
دوام كامل