French Customer Support Remote Work

• Remote Work Equipment provided
  
• Start Date: 15/05/2024
  

Responsibilities:

• Assist Customers through the various channels regarding queries about subscription invoicing technical troubleshooting.
  
• Provide account and application support to Customers namely with regards to software functionality.
  
• Provide accurate and realtime responses to the customers inquiries.
  
• Keep records of customer interactions and transactions recording details of inquiries complaints or comments as well as actions taken.
  

Qualifications:

• Fluent level of French (C1/C2)
  
• English B2
  
• Experience in Customer Service (preferable)
  
• Good communication and soft skills
  

Offer:

• Salary 895 month x 14 months
  
• Meal allowance of 723 net per day(paid in Meal Card)
  
• Monthly performance bonus up to 100
  
• Training by certified instructors
  
• Private health insurance
  
• Many other benefits
  
• Equipment
  

To apply please send your CV including your full name phone number and personal email address. You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment.