Role name: Platform Architect
Role Description: Design develop solution for sending data to Service Now through Soap REST API WSDL files Implement enhance and integrate ServiceNow platform service catalog and Service Portal per business requirements in a highly collaborative inclusive and tolerant environment. Design develop solution for integrating Service now and populating CMDB CI classes Design develop solution for IT Asset Management module of ServiceNow. Complete development configuration and workflow administration to support business processes on the platform. Provide day to day operational support and maintenance including planned maintenance outages. Collect consolidate and analyze service metrics to facilitate decision making related to service improvements. Conduct unit testing and install new modules releases and version upgrades.
Competencies: ServiceNow
Experience (Years): 810