Intensive Case Management

Our client has been providing supportive housing and shelter for over 35 years with a focus on the chronically homeless people with complex mental health and addiction issues and seniors.

Our clients operate from a harm reduction and clientcentric approach as is looking for a dedicated Intensive Case Management Worker.

The position:

• Support clients in their housing by assessing and supporting their needs
  
• Facilitate tenant movement from shelters to secure longterm permanent housing
  
• Assist tenants in maintaining housing
  
• Work with site staff to develop outreach and needs assessment criteria
  
• Knowledge of the RTA and Hostels Guidelines and Procedures
  
• Knowledge of current housing and support agency providers appropriate to our tenants and residents
  
• Ability to understand and assess the suitability of potential landlords and/or residences
  
• Identify current issues determine support necessary refer and support clients in preparation to entrylevel/transitional housing and with the referring worker support move to site
  
• Confer with the frontline support staff at the site to transfer information from the case file to the staff team
  
• Utilize case management as a tool to support residents in meeting their goals
  
• Provide support including work readiness basic life management skills anger management addiction counseling assertive communication setting goals giving and receiving feedback selfesteem conflict resolution problemsolving and managing change
  
• Provide support to clients who are facing issues of poverty mental health addictions abuse social isolation and more
  
• Apply knowledge of group processes and dynamics.
  

Requirements

Benefits