Account Manager

Major Responsibilities

• Building and maintaining strong longlasting customer relationships
• Operating as the lead point of contact for any communication issues
• Working with clients objections
• Assist with challenging client requests or issue escalations as needed
• Participate in the sales process
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Prepare reports on account status
• Collaborate with team to identify and grow opportunities

Your skills:

• Knowledge of current market trends and industry developments in the cryptocurrency space.
• Proven work experience as an Account Manager or in a similar role preferably in a sales or account management environment
• Excellent English language skills (C1) both written and verbal to ensure smooth and effective client communication
• Demonstrated ability to understand client needs and objectives and effectively position solutions to meet those requirements
• Proactive and resultsdriven mindset with a focus on achieving sales targets and providing exceptional customer service
• Ability to resolve conflicts and address client objections in a professional and solutionoriented manner
• Knowledge of market trends competitor activities and industry developments to provide strategic insights and recommendations