Quality Control Specialist
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Skills
In this role you will be working in the admin team to ensure high quality skills. Reporting to the operations man******r. What you will be doing day to day:
Call Monitoring - Listen to recorded calls to ensure compliance with established quality standards. Assess calls for qualification accuracy and adherence to scripting guidelines. Provide constructive ******dback to call ******nts to enhance performance and customer eng******ment.
Appointment Scheduling - Effectively man****** and update field ******nts' calendars with qualified appointments. Coordinate with call ******nts to schedule appointments based on customer preferences. Ensure accurate and timely entry of appointment details into relevant systems and spreadsheets.
نوع التوظيف
دوام كامل
