You‘ll make an impact by:
- Supporting the field services team to manage Siemens's install base at customers by documenting/delivering reports, support for providing the AOS (Asset Optimization Services) reports and organizing for the service industry mall access to the key customers.
- Promoting the enterprise service portfolio include, not limited to cybersecurity services, energy management, predictive maintenance.
- Ensuring that the customer's system is updated to the latest software, quick fixes, and hardware.
- Preparing upgrade plans for the customer's systems.
- Providing technical assistance to meet required company objectives of quality and customer satisfaction.