Repair Services Associate I

Job Title : Repair Services Associate I

Location : Buffalo Grove IL

Duration : 10 Month (Possibility of extension)

Shift timing : 3:45PM 12:15 AM MF

Job Description:

• Works on all printer repairs including mobile/handheld printers to large size printers.
• Performs basic tasks associated with servicing customer product adhering to productivity and quality standards.
• Services customer product including reviewing customer complaints basic troubleshooting mechanical repairs inspection basic hand soldering cleaning testing and final inspections.
• Records work performed in the form of symptom codes and parts replacement reasons.
• Learns and follows basic work instructions for functional assignments according to productivity and quality standards.
• Provides input geared towards continuous improvement work instruction documentation and standardization of processes.
• Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary
• analysis involving a limited number of factors.

Requirements:

• High school education or equivalent vocational qualification.
• Complies with all required safety practices and regulations.
• Maintains a safe work environment.
• Ability to work in a team and independently.
• Strong attention to detail and ability to follow instructions and written processes.
• Adapts quickly and assists in the creation of solutions.
• Learns policies and procedures and applies them in routine activities.
• Lifting upto 50LBS.
• Bending Scooping and Standing for long periods of time.
• Good attendance and Attitude.
• Basic computer skills.