ServiceMax Admin

ServiceMax Admin

Boston MA (Hybrid)

Open for both FTE and CTH

Job Description:

SF Echo system

• ServiceMax
• Service Cloud

SF Background

• Sound knowledge on SMAX admin i.e.Engage managing engage using SMAX migration tool global settings mobile app settings
• Comfortable with FCO Service flow manager Warranties and service contracts
• Good knowledge on preventive maintenance plan
• Advance dispatch console configuration
• Sound knowledge on Apex
• Good understanding on debugging finding root cause of the issue
• Well versed on LWC
• Good understanding on CRM and Salesforce functional overview
• Comfortable with batch class trigger wrapper class
• Good knowledge on SF automation tools
• Good knowledge on deployment

Deployment Tool

• Good understanding on deployment tools like Jenkins/Changeset

Other Tool

• Data Loader Workbench
• Salesforce Inspector

Communication

• Expert in English and can communicate well with stakeholders End users community