drjobs Associate Vice President HR BPO Operations

Associate Vice President HR BPO Operations

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Associate Vice President HR BPO Operations
Position Overview: Embark on an exhilarating journey as the Associate Vice President of HR for our cuttingedge startup in the BPO & IT space backed by industry giants InterGlobe and another prominent IT player. Based in the vibrant city of Delhi NCR this role reports directly to the CHRO/HR Head of the Business and offers a unique opportunity to shape the HR landscape of a dynamic organization.
Experience: With a distinguished 1618 years of experience we seek an HR maven with a proven track record specifically in BPO operations.
Key Areas of Work:
  1. Elevated Employee Life Cycle Management:
  • Spearhead initiatives to enhance Learning and Performance Management ensuring our employees thrive and grow.
  1. Innovative Technology Implementation:
  • Drive the implementation and effectiveness of cuttingedge technology platforms within the HR domain setting the stage for a seamless and futuristic employee experience.
  1. Policy and SOP Maestro:
  • Craft and design company policies and SOPs that resonate with our innovative ethos fostering an environment of efficiency and compliance.
  1. Engagement Alchemist:
  • Measure the pulse of our organization by evaluating the impact of employee engagement programs and communication plans ensuring a workplace that thrives on positive energy.
  1. Employer Branding Virtuoso:
  • Weave a compelling narrative to design a strong employer brand that leaves a lasting impression positively impacting talent retention.
  1. Talent Acquisition Virtuosity:
  • Showcase your prowess in Talent Acquisition ensuring a robust pipeline of exceptional talent that aligns with our ambitious growth trajectory.
Key Responsibilities:
  • Unleash highquality leadership establishing HR credibility and leading an effective HR function.
  • Sculpt and implement HR policies practices and processes in harmony with business strategies and values.
  • Innovate programs processes and policies for talent attraction recruitment induction and onboarding.
  • Take the helm of endtoend Talent Acquisition shaping the workforce of tomorrow.
  • Orchestrate optimal staffing through strategic manpower planning and review mechanisms.
  • Cultivate capability building learning and development career planning and performance management initiatives.
  • Provide astute advice to top management on policy modifications and navigate adminrelated matters.
  • Be the torchbearer for employee issues championing grievance and disciplinary issues management.
  • Curate a Compensation & Benefits Program Rewards & Recognition HRIS and reporting system that mirrors our commitment to excellence.
  • Develop transparent compensation and benefits programs linked to performance ensuring regular HR reporting for informed decisionmaking.
Qualifications:
  • Bachelor s/Master s degree in Human Resources or a related field.
  • A sterling track record in BPO operations with 1618 years of progressive HR experience.
  • Leadership prowess coupled with exceptional communication and negotiation skills.
  • Deep understanding of HR policies processes and best practices.
  • Proven experience in talent acquisition employee engagement and performance management.
Attributes:
  • A strategic visionary with a handson approach.
  • Exceptional communication and negotiation skills.
  • Ability to influence and collaborate seamlessly across all levels.
  • Proven ability to build and lead highperforming HR teams.

bpo,talent acquisition,operations,compensation,management

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