Job Title : Learning Associate (IT Domain)
Scope of Job : Support students for all subjectrelated queries
Education : Bachelor or Diploma in Business/Administration/Information Technology/Business IT/CyberSecurity
Experience : 3 years of experience either in the education industry / relevant IT field
Job Mission
- Support blended learning journey for our learners to achieve superior learning experience and successful skills outcome.
Role and Responsibilities
- Learner s liaison and support on learning plan schedules administration etc;
- Motivate facilitate & support learning journey to deliver personalized blended learning experience with a successful outcome;
- Involve as a mentor in learning delivery;
- Arrange learning resources;
- Monitoring the learners learning journey and providing counseling;
- Coordinate & manage faculties (Instructors mentors and assessors);
- Coordinate with other stakeholders (product and sales) based on the learners feedback;
- Support students during elearning assignment assessments and project sessions either through online and /or face to face;
- Support students for all subjectrelated queries and make them ready for the course assessment.
Requirements
- Bachelor or Diploma in Business/Administration/Information Technology/Business IT/Cybersecurity
- Experience with Learning Management System
- IT savvy
- Open to those with Bachelor or Diploma in business/administration with 2 years working experience in the IT field (IT help desk support Network support)
Trait specifications
- Patient nurturing committed
- Hardworking proactive accountable driven
- Good interpersonal communication and organizational skills
IT system management, Cybersecurity, LMS, IT Helpdesk support