drjobs GM - F-Bar Lounge GurugramFaridabad English

GM - F-Bar Lounge GurugramFaridabad

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Job Summary:
The General Manager (GM) of the FBar Lounge is responsible for overseeing all aspects of the lounges operations including but not limited to staffing customer service inventory management financial performance and compliance with regulations. The GM will ensure that the FBar Lounge maintains high standards of quality cleanliness and efficiency to provide an exceptional experience for guests.

Responsibilities:
  1. Staff Management:
  • Recruit train schedule and supervise staff members including bartenders servers hosts and support staff.
  • Set performance expectations provide regular feedback and conduct performance evaluations.
  • Foster a positive and collaborative work environment to maximize employee morale and productivity.
  1. Customer Service:
  • Ensure that all guests receive prompt friendly and efficient service.
  • Address any customer complaints or concerns in a professional and timely manner.
  • Implement strategies to enhance the overall guest experience and encourage repeat business.
  1. Operations Management:
  • Oversee daytoday operations of the FBar Lounge including opening and closing procedures.
  • Monitor inventory levels and place orders for supplies as needed.
  • Maintain cleanliness and organization throughout the lounge including the bar area seating areas and restrooms.
  • Ensure compliance with health and safety regulations at all times.
  1. Financial Performance:
  • Develop and manage budgets forecasts and financial reports for the lounge.
  • Monitor sales and expenses to optimize profitability.
  • Implement costsaving measures without compromising quality or service standards.
  1. Marketing and Promotion:
  • Collaborate with the marketing team to develop promotional strategies and events to attract customers.
  • Utilize social media email marketing and other channels to increase awareness of the FBar Lounge and drive traffic.
  • Build relationships with local businesses and organizations to promote partnerships and sponsorships.
  1. Compliance:
  • Ensure compliance with all relevant laws and regulations including alcohol service laws health codes and labor laws.
  • Maintain accurate records and documentation as required by regulatory agencies.
Requirements:
  • Previous experience in hospitality management preferably in a lounge or bar setting.
  • Strong leadership and interpersonal skills.
  • Excellent communication and customer service abilities.
  • Proficiency in budgeting financial analysis and inventory management.
  • Knowledge of relevant laws and regulations governing the food and beverage industry.
  • Flexibility to work evenings weekends and holidays as needed.
The General Manager of the FBar Lounge plays a crucial role in ensuring the success and profitability of the establishment while delivering an exceptional experience for guests. This position requires a dedicated and skilled individual capable of managing a dynamic and fastpaced environment with efficiency and professionalism.

lounge,bar,management,customer

نوع التوظيف

دوام كامل

المهارات المطلوبة

  • Culinary Experience
  • Restaurant Experience
  • Food Preparation Experience
  • Time Management
  • خدمة العملاء
  • Hotel Experience
  • Taleo
  • Hospitality Experience
  • Barista Experience
  • Bartending
  • POS
  • 10 Key Calculator

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
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