IT Support Specialist I
نُشرت في :
12-03-2024
صاحب العمل نشط
1 وظيفة شاغرة
هذا المنشور غير متاح الآن! ربما يكون قد تم شغل الوظيفة.
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الخبرة
1-3سنوات
الراتب الشهري
لم يكشف
لم يتم الكشف عن الراتب
عدد الوظائف الشاغرة
1 وظيفة شاغرة
نُشرت في :
12-03-2024
الوصف الوظيفي
About us
At TechMD we believe that happy employees lead to a better work environment which in turn leads to a better experience for our customers. We re constantly working to improve company culture whether it s through companywide events or smaller daytoday things. We also have exciting opportunities for employees to get involved in the community through volunteering and fundraising initiatives.
Position Overview: Process and address incoming service desk requests remotely via email phone or the support portal.
Primary Responsibilities
Schedule and perform onsite visits to client to set up and troubleshoot
equipment
Assist customers with all technologyrelated moves/adds/changes
Configure install and maintain IT users desktop software and hardware
including
Current versions of Windows Mac and MS Office products
Troubleshoot PC/MAC issues remotely
Troubleshoot general network infrastructure problems including networking
equipment printers PC/Server hardware etc.
Escalate to 2nd and 3rd level support on serverrelated problems.
Learn about and apply proven and emerging technologies (Azure Windows
Server
Office 365 Exchange SharePoint VMware Cisco networking etc.)
Responsible for documenting solutions to problems and developing enduser
guidelines
Other duties may be added as defined
Requirements
Skills and Experience
College degree preferred
Must have the ability to handle multiple tasks and priorities
Able to plan schedule and effectively communicate with staff and clients
Must have a customer service oriented attitude
Must be detailoriented
Must have strong interpersonal communication and team based skills
Must have strong documentation skills
Must have exceptional oral and written communication skills
Basic knowledge of computer hardware software and equipment
Being a selfstarter as well as a problemsolver
Benefits
Medical/Dental/Vision Insurance
401k with match
Generous paid leave policies
Life Insurance coverage
Performancebased incentive compensation
College degree preferred Must have the ability to handle multiple tasks and priorities Able to plan, schedule, and effectively communicate with staff and clients Must have a customer service oriented attitude Must be detail-oriented Must have strong interpersonal communication and team based skills Must have strong documentation skills Must have exceptional oral and written communication skills Basic knowledge of computer hardware, software and equipment Being a self-starter as well as a problem-solve
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
