Installation and Permit Coordinator

• Coordinate with installation team to schedule job start and completion dates
  

• Work closely with sales team to schedule generator installations and ensure all necessary materials are available
  

• Work with customers to obtain necessary information for permitting.
  

• Prepare and submit permit applications to local authorities and obtain necessary approvals.
  

• Maintain accurate records of all permit applications and approvals
  

• Communicate regularly with the field supervisor to ensure that all jobs are progressing according to schedule
  

• Respond promptly to customer inquiries regarding permits job status and other related matters
  

• Work closely with local building departments to ensure compliance with all regulations and codes
  

• Coordinate with customers to obtain necessary information for installation including site preparation and electrical requirements
  

• Maintain accurate records of all installation projects including documentation of warranty information and service records
  

Requirements

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multitask prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred
• Experience in retail hospitality or other customer service industries
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of character
• Ability to work in a fastpaced and highpressure environment
  


• While performing the duties of this job the employee is regularly required to talk or hear.
  
• The employee is frequently required to stand; walk; use hands and fingers to answer phones and type on computer.
  
• The employee is occasionally required to sit kneel or crouch.
  
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  

Benefits

• Holidays and vacation after one year
  
• Educational Assistance for personal and jobrelated development
  
• Simple IRA retirement plan after a year
  
• Medical HRA Insurance after 90 days.
  
• Weekly pay schedule with direct deposit
  
• Salary increases based on performance
  
• Fun environment