Remote After Hours Account Associate for Home Care

We take pride in specializing in the Home Care industry and providing each of our customers with responsive competent and excellent service.

We have refined methods to prepare our new Account Associates. When hiring Account Associates for 24/7 Coastal Contact we look for candidates who are enthusiastic passionate and sensitive to the Home Care industry. It is very important that you truly have a heart for the clients and their families while working to fill their needs.

Job description

We are an afterhours service specializing in home care. We handle all scheduling and emergency needs for our agencies all while working remotely. You will monitor missed clock ins call offs restaffing shifts client schedule changes etc. Due to the nature of our business being after hours we work evenings weekends & holidays.

As a remote work from home employee you will see the benefits such as being able to manage your work life balance easier. No commuting to and from work comfort of working from home increased job satisfaction. We also promote within our company first. Our company is very closely run together and we are very communicative with all employees and staff to maintain a highly quality standard for all employees across the board.

Training

All training is done remotely you will need your own computer and a camera for training and it usually takes 23 weeks depending on your progress in the system.

We build positive relationships and a cohesive work environment through accessibility open communication empathy listening to others and taking an interest in others wellbeing.

Collaborative

Together we drive results through leveraging each others strengths promoting innovative approaches and executing the business model.

Accountable

We are responsible for our words and actions and our successes and failures and we respect each others contributions to supporting the Right at Home mission.

Integrity

We keep our promises communicate with honesty and transparency and deliver our services in adherence to our moral and ethical principles.

Authentic

We are genuine with ourselves and with others. We support selfexpression and each persons true self is valued and