Front Desk Agent
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
• Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. • Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. • Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. • Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. • File guest paperwork or documentation. Operate telephone switchboard station. • Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction. • Arrange transportation for guests/visitors.
نوع التوظيف
دوام كامل
