Team Lead

• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily weekly and monthly goals.
• Liaising with team members management and clients to ensure projects are completed to standard.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping uptodate with industry trends and developments.
• Updating work schedules and performing troubleshooting as required.
• Motivating staff and creating a space where they can ask questions and voice their concerns.
• Being transparent with the team about challenges failures and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders.

attrition,technical support,management