Sr UX Researcher Program StrategyW2 Role

Job Title: Sr. UX Researcher (Program Strategy)/W2 Role

Location: Seattle WA

100% Remote

Randstad/Starbucks

Our Seattle based Digital Retail Workplace partner is looking for an experienced and influential Sr. UX Researcher to help create great employee experiences at work and push our solutions to a new level. We are a group of usercentered designers and researchers that are expanding quickly which means you will have the opportunity to make an impact not just on the product but on how the organization works.

Required Skills

UX/UI Researcher
CX Researcher
Generative research
Interviews Diary Studies Open Card Sort Contextual Inquiry
Ethnographic Research
Competitive Analysis

Job Duties

Lead generative research to inform the product roadmap 6 months 2 years out
Partner closely with designers product managers and business partners in leading research that enables teams to make informed and confident decisions
Proactively collaborate with and advise product managers and stakeholders in research planning execution and communication
Plan lead and socialize research studies to help drive partner (employee) experiences with our technology
Own the development of research and insights for a product team that drives the way our product organization understands and designs for our store partners (employees)
Contribute to the prioritization of work and projects
Package insights into tools and assets for designers product managers and business stakeholders to leverage (e.g. frameworks use cases design recommendations)
Find creative and compelling ways to present and evangelize insights throughout the company tailoring findings to suit the audience

Job Requirements

At least 57 years of relevant work experience
Experience leading research on mobile applications and websites serving multiple user roles. Experience leading research on interconnected platforms and systems
Experience with all aspects of the user research lifecycle (study design recruiting moderation analysis reporting and communicating)
Strong communication and storytelling skills
Exceptional presentation skills (e.g. time management engaging the audience polish & relevancy of info shared). In this role the UXR will need to address audiences at varying levels and keep them engaged
Experience working in close partnership with designers product managers and engineers
Knows when quant research is needed
Solid understanding of wireframes storyboards user flows process flows and site maps Proficient in Figma or other visual tools
You are selfmotivated detailoriented and able to work efficiently and effectively with crossfunctional teams
Positive attitude collaborative spirit and openness to giving and receiving feedback
A solid grasp of usercentered design (UCD) user research user testing rapid prototyping heuristic analysis usability and accessibility concerns.
Generative Research focused background: Interviews Diary Studies Open Card Sort Contextual Inquiry Openended Survey Questions Ethnographic Research Competitive Analysis
>Portfolio demonstrating your expertise and ability to articulate your process